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FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

What are your prices?

Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after you contact us for further information.

Do you have a minimum order quantity?

Laizhou Dongsheng Valve can support 1 pc order, welcome you to check our quality. But you know, there are different prices for different quantities.

Can you supply the relevant documentation?

Yes, we can provide most documentation including CE; ISO; 3.1 Material Certificates; Certificate of Quality; Certificate of Origin, and other export documents where required.

What is the average lead time?

For samples, the lead time is about 7 days.
For bulk production, the lead time is 15-30 days depend on different product and quantity.
The lead times become effective when we have received your deposit.

What kinds of payment methods do you accept?

You can make the payment to our bank account by T/T, Western Union, L/C, CAD, etc.
30% deposit in advance, 70% balance payment after finished production before shipment.

What is the product warranty?

The warranty is 1 year. Our commitment is to your satisfaction with our products. It is the culture of our company to solve all customer issues.

Do you guarantee safe and secure delivery of products?

Yes, we always use high quality export packaging - strong plywood cases.
Small specifications are packed in plastic bag first, and then put into cartons, and then into wooden cases.
We accept customized packing, but there will be extra charge.

How about the shipping fees?

The shipping costs depend on the mode of transportation you choose. Express and air is normally the fastest but also most expensive way. By sea is the best solution for big amounts of goods. Exactly freight rates we can offer you if we know the details of amount, weight and way. Please contact us for further information.

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